ABOUT US
ABOUT GOLDEN GLOW HAIR I’m so glad you’re here 🤍 At Golden Glow Hair, I specialize in seamless lived-in color, effortless blondes, and luxury hair extensions that enhance your natural beauty with a soft, effortless finish. Every service is thoughtfully customized to create hair that looks beautiful from every angle, grows out seamlessly, and complements your lifestyle. I believe luxury isn’t about perfection—it’s about feeling confident, cared for, and completely yourself. From the moment you walk through the door, my goal is to provide a relaxing, elevated experience where you can slow down, feel at home, and leave with hair that feels as beautiful as it looks. Whether you’re maintaining your signature blonde, adding lived-in dimension, or transforming your hair with seamless extensions, I’m committed to creating timeless, healthy results you’ll love long after your appointment. REFUND POLICY At Golden Glow Hair Studio, we strive to provide each guest with exceptional service and a result that reflects our shared vision during the consultation. We value open communication and do our best to ensure you are satisfied with your experience. However, due to the nature of our services, we have the following refund policy in place: Before starting any service, we conduct a thorough consultation to discuss your expectations, desired outcome, and any limitations based on your hair’s current condition. By proceeding with the service, you acknowledge and agree to the discussed plan. Services are non-refundable as time, labor, and professional products have been utilized to perform them. If you are dissatisfied with the outcome of your service, we offer one complimentary adjustment appointment within 7 days of your original service date to address any concerns. Adjustments will only be performed if they align with the original consultation and service agreement. Any request to change the style, color, or technique outside the scope of the initial service will incur additional charges. Unopened, unused retail products may be returned or exchanged within 14 days of purchase with a receipt. Used products are non-refundable. We ask that all concerns be communicated respectfully. Abusive language or behavior will not be tolerated and may result in refusal of future services. By booking an appointment, you agree to our policies. If you have any questions or concerns, please let us know—we’re here to help! This policy balances professionalism with clear boundaries while maintaining customer service.
CANCELLATION POLICY
We kindly ask you give us 48 hours notice before cancelling / rescheduling your appointment. Any appointments cancelled or rescheduled after the 48 hour notice will be subject to a 30% charge. This policy is put in place to protect & value the businesses time. Thank you for understanding & supporting our policies. We appreciate your cooperation & look forward to serving you! NO SHOW POLICY Clients who fail to show up for their scheduled appointment without notice will be charged 100% of the reserved service(s). This policy protects the time that has been reserved specifically for you and allows me to continue providing the highest level of service to all of my clients. Thank you for understanding and respecting my time and small business.